Refund policy

SUMMARY
We want you to love your book. If there’s an issue, we’ll make it right.

RETURNS WINDOW
• Standard (unsigned) items: 14 days from delivery, unused and in saleable condition.
• Signed/personalized editions: Final sale (non-returnable) unless damaged or misprinted.
• Digital goods (ebooks/audiobooks), gift cards: Final sale, non-refundable once delivered/downloaded.

DAMAGED, DEFECTIVE, OR WRONG ITEM
If your order arrives damaged or incorrect, email sclarke07@gmail.com within 7 days of delivery with your order # and photos. We’ll replace or refund.

HOW TO START A RETURN
Email sclarke07@gmail.com with your order #. If eligible, we’ll reply with next steps and a return authorization.
• Returns must be shipped within 7 days of approval.
• Unless we made an error or the item was damaged, return shipping is at the customer’s expense.

REFUNDS
Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return.

LOST OR STOLEN PACKAGES
If tracking shows “delivered” but you can’t find the package, contact the carrier and us at sclarke07@gmail.com. We’ll help investigate. Replacements/refunds are handled case-by-case.

PREORDERS
Preorders are charged at checkout and ship once stock arrives. We’ll keep you updated via email.

QUESTIONS
Please email us at sclarke07@gmail.com